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Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR SHIPPING POLICY?
FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES are calculated based on your cart total as follows:
| Cart Total From | To | Standard Shipping* | 2-Day Shipping* | Overnight Shipping* | International Shipping Charge* |
| $0.00 | $174.99 | $5.99 | $7.99 | $14.99 | $11.86 |
| $175.00 | $262.49 | $9.99 | $11.99 | $19.99 | $21.24 |
| $262.50 | $349.99 | $14.99 | $14.99 | $23.99 | $24.99 |
| $350.00 | $524.99 | $18.99 | $21.99 | $29.99 | $33.74 |
| $525.00 | $699.99 | $21.99 | $27.99 | $34.99 | $37.49 |
| $700 | $3.499.99 | $49.99 | $74.99 | $99.99 | $62.49 |
| $3.500.00 | Plus | $99.99 | $149.99 | $199.99 | $124.99 |
** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
- We do not accept returns; all sales are Final.
- We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
- If your prints arrive damaged, please keep all packaging and contact austinmarvels@gmail.com with your order number for further instructions.
CAN I CANCEL MY ORDER?
All print sales are final.
WHO TO CONTACT?
You can reach out at any time by email at austinmarvels@gmail.com or by clicking here
HOW CAN I KEEP UP WITH YOUR NEW WORK?
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter!
You can also follow us on our social media pages as we are constantly posting about new work!
